The app warns the operator audibly and visually if they scan the wrong item. Parcel contents are confirmed before the parcel leaves the packing table. Completely eliminate shipping the wrong articles and drastically reduce the number of complaints.
The operator at the packing table scans the parcel label and the order opens on screen with the exact contents that must go into the parcel. They scan or manually mark each article. Only once all scanned articles match the order can they click CONFIRM and the order moves to the Dispatched status.
On every wrong scan the scanner beeps audibly and shows a warning on screen. The operator fixes the error in a second, at the packing table, not three days later in the form of a complaint, a return and the cost of re-dispatch. Validation works just as reliably on a new operator's first working day as it does with an experienced packer.
The same double-confirmation logic runs through the entire warehouse. At picking, the operator scans the location and the article, so the system makes sure the goods were taken from the right shelf and that it is the right SKU. At goods receipt, the scan confirms that the delivered goods really are the ones that were announced.
A wrong article in the parcel is not just the cost of a return. It is an unhappy customer of your client and a reason for the client to reconsider your fulfillment.
During the demo we set up scanning for your articles and show how the system catches an error before the parcel even leaves the packing table.