From analysis to the first scan
at the counter

A Fulfillment App rollout follows a proven process: discovery analysis, system and integration setup, stock import, team training and go-live. Because the system runs in the cloud, with no local installs and no servers, for most warehouses it is only a few days from signing to the first scan at the counter.

Book a demo Fulfillment App home
Rollout process

Six steps to a working packing floor

Every step has a clear outcome. You know where you are, we know what comes next.

1. Discovery analysis

Together we review your current process: warehouse layout, daily volume, clients, couriers and equipment. On that basis we prepare a proposed workflow and a list of the data we need.

2. System setup

We create a schema with separate profiles for your clients and user access. Because the application runs in the browser, there is nothing to install on your side, you only need devices with a connection.

Guide: Request for fulfillment data

3. Integrations and couriers

We connect your clients' webshops (Shopify, WooCommerce, Magento, PrestaShop, OpenCart or REST API) and enter courier API credentials, for example a myGLS key for each company.

More about webshop integrations

4. Import of items and stock

Using an Excel template we import items and stock by bin location, including lots and expiry dates. Shelves get labels, every item its place.

Guide: Import of items and stock at locations

5. Team training

Before the switch we run a short training for your team: the manager learns the dashboard and billing, while warehouse operators learn how to work with the scanner. Because the application guides the operator step by step, ramp-up takes days, not weeks.

6. Switch date and go-live

We set the switch date and the number of the last order for each store. From that moment all orders run through Fulfillment App, and in the first days we are by your side for questions as they come up and fine-tuning.

What you need

Minimal equipment, no IT project

Mobile devices

Industrial Zebra or Honeywell scanners, or smartphones with a bluetooth scanner. We advise on choosing and procuring the equipment.

Label printer

A thermal printer for shipping labels at the packing table. The system creates the waybills, the printer only prints them.

Computer for the manager

The dashboard runs in the browser on any computer. No servers and no local installs.

Bin location labels

Label your shelves with location barcodes. We prepare the templates and the labeling process together during the rollout.

Frequently asked questions

Everything about the rollout

No. System preparation runs in parallel with your existing work. On the switch date the number of the last order is set, and from there on orders run through Fulfillment App. No order is processed twice or skipped.
Because there are no local installs, for most warehouses it is only a few days from signing to the first scan at the counter. The pace is set mainly by things on the packing floor and client side: collecting API credentials, taking the opening stock count and designing bin locations for your floor plan. The exact go-live date we set together at the discovery analysis.
As a rule, one project owner on your side, usually the warehouse manager or director, who gathers the clients' data and approves decisions. The warehouse team gets involved only at training.
Detailed written guides are available in the knowledge base (Freshdesk), along with MetaKocka support by phone and email. In the first days after the switch we monitor operation and, together with you, sort out the fine-tuning.

Let's start with a discovery analysis

Tell us how your packing floor works today, and we will show you how a rollout would look at your site.

Book a demo Fulfillment App home