These terms govern the use of Fulfillment App and the relationship between you and the provider. By registering or using the service, you confirm that you have read them and agree to them.
Last updated: June 2026
The Fulfillment App service is provided by:
MetaKocka d.o.o.
Tehnološki park 24, 1000 Ljubljana, Slovenia
VAT identification number: SI62315625
Email: info@metakocka.si
These terms apply to all users of the service. If you do not agree with them, do not use the service. The provider may update the terms from time to time, and the valid version is always published on this page.
Registration is required to use the service. The user undertakes to provide accurate and complete information when registering, and not to open an account under the name of a third party or with false information.
The user is responsible for all activities carried out through their account, and for the individuals to whom they grant access within their organization.
The service is intended solely for its intended business use. The user undertakes not to:
In the event of violations that harm the operation of the service or other users, the provider may limit or terminate access even without prior notice.
The service is available as a 30-day free trial that does not require a payment method and does not automatically renew into a paid subscription without your confirmation.
After the trial expires, use is paid according to the chosen service package. Payment is made according to the valid price list, on the basis of an issued invoice. Details about packages and prices are available from the provider.
The provider provides support with using the service and the resolution of any errors. For help, write to us at podpora@metakocka.si.
The user should report any operational errors as soon as possible so that we can address them quickly.
The user must carefully protect their login credentials and not disclose them to unauthorized persons. In the event of suspected misuse or loss of access credentials, the user should immediately notify the provider so that we can adequately protect the account.
The provider uses appropriate technical and organizational measures to protect data. You can find more about this on the Security and reliability page.
The service is provided as is, and in accordance with the available features. The provider strives for reliable and uninterrupted operation, but does not guarantee that the service will always be completely free of errors or interruptions.
To the maximum extent permitted by law, the provider is not liable for indirect or consequential damage arising from the use of or inability to use the service, or due to technical disruptions.
The service and web pages may contain links to third-party services. These links are provided only for convenience and do not mean that the provider guarantees their content or is in any way connected with them. The use of third-party services is governed by their own terms.
We process personal data in accordance with applicable data protection legislation. Which data is collected, for what purposes and what rights you have is described in detail in the privacy policy, while the use of cookies is governed by the cookie policy.
The provider may change these terms, for example in the event of changes to the service or legislation. The provider will notify users of more significant changes in an appropriate manner. If the user does not agree with the changes, they may stop using the service.
These terms and the relationships arising from them are governed by the law of the Republic of Slovenia. The parties shall resolve any disputes amicably, otherwise the court in Ljubljana shall have jurisdiction over them.
For questions about these terms, write to us at info@metakocka.si.